Privacy policy

MIZAR-TEC Co., Ltd. (hereinafter "the Company") recognizes the protection of customer personal information as an important responsibility, and establishes the following Privacy Policy to ensure the appropriate handling and protection of personal information.

Definition of Personal Information

In this Policy, "personal information" refers to personal information as defined in the Japanese Personal Information Protection Act, meaning information about a living individual that can identify the specific individual through name, date of birth, address, phone number, email address, or other descriptions.

Collection of Personal Information

The Company collects personal information through lawful and fair means in the following situations.

• When ordering or purchasing products
• When registering for membership
• When making inquiries or consultations
• When subscribing to newsletters
• When participating in surveys or campaigns
• Other situations where the customer voluntarily provides personal information

Purpose of Use of Personal Information

The Company uses the collected personal information for the following purposes.

• Shipping products and providing services
• Confirming order details and processing payments
• Responding to inquiries
• Notifications of new products and sales
• Improving services and developing new services
• Providing after-sales services
• Conducting campaigns and surveys held by the Company
• Other operations incidental to the above purposes

Provision of Personal Information to Third Parties

The Company will not provide customer personal information to third parties except in the following cases.

• When the customer has given consent
• When required by law
• When necessary to protect a person's life, body, or property and obtaining consent is difficult
• When providing to subcontractors within the scope necessary to achieve the purpose of use, such as for product delivery operations

Security Management of Personal Information

The Company implements appropriate security measures to prevent leakage, loss, or damage of personal information, and strives for the safe management of personal information. The Company also exercises necessary and appropriate supervision over employees who handle personal information.

Disclosure, Correction, and Deletion

If the customer requests disclosure, correction, addition, deletion, or suspension of use of their personal information, the Company will respond promptly after verifying the customer's identity. For such requests, please contact the inquiry desk listed below.

Use of Cookies

This website uses cookies to improve customer convenience and to enhance our services. A cookie is a small text file that the website sends to the customer's browser.

Cookies are used for the following purposes.

• Maintaining the customer's login state
• Retaining the contents of the shopping cart
• Analyzing and improving website usage

The customer can disable cookies through their browser settings, but doing so may make some services unavailable.

Changes to the Policy

The Company will review and update this Policy as necessary in response to changes in laws or social conditions. The revised Privacy Policy will take effect from the time it is posted on this website.

Contact Information

For inquiries regarding the handling of personal information, please contact us at the following.

Established: February 15, 2026